Effective Date: June 2025
 

Comment Queen AI (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services, including integrations with Meta platforms such as Facebook and Instagram.

1. Information We Collect

We may collect and process the following categories of information:

• Personal Information: Information you provide when registering or using our services, such as your name, email address, and account credentials.

• Meta Platform Data: With your explicit consent, we access data from Facebook Pages and Instagram accounts linked to your profile. This may include comments, posts, user interactions, media content, and other related metadata necessary for the functioning of our services.

• Usage Data: Information about how you interact with our app, including feature usage, device information, and activity logs, to help improve functionality and user experience.

2. Use of Information

We use the information we collect to:

• Provide, operate, and maintain the Comment Queen AI platform and its features.

• Facilitate management and moderation of comments and interactions on your connected social media accounts.

• Improve and personalize your experience with our services.

• Comply with legal obligations and enforce our terms of service.

3. Disclosure of Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Service Providers: Trusted third-party vendors who assist in operating our platform, under strict confidentiality and security agreements.

• Legal Authorities: When required by law, regulation, or legal process, or to protect rights, property, or safety.

4. Data Security

We employ industry-standard security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Despite these measures, no security system is impenetrable, and we cannot guarantee absolute security.

5. Your Rights and Choices

• You may revoke our access to your connected Facebook and Instagram accounts at any time by disconnecting them within the app or via your social media account settings.

• You have the right to access, correct, or request deletion of your personal data by contacting us at the address below.

• Depending on your jurisdiction, you may have additional rights under applicable data protection laws.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via our platform or by other means before they take effect. Your continued use of our services after changes indicates acceptance.

10. Contact Us

For questions, concerns, or requests related to your personal data or this Privacy Policy, please contact:

Email: support@commentqueenai.com
Address: 198 Kincardine Street, Kleinburg, ON L4H4J2